THOUSANDS OF AMERICANS ARE STRUGGLING TO ACCESS CHASE ACCOUNTS

  • Americans across the US report they can't login to Chase Bank app or website 
  • The outage started at 1:30 p.m. EST, signing people out of their accounts 

Chase Bank's app and website are suffering an outage with more than 7,000 users reporting issues with logging in and accessing their balances and transactions.

The bank's website says its site 'isn't working right now' and upon signing into the app, customers receive the prompt: 'You are being securely signed out.'

According to Downdetector.com, the outage started just after 1:30 p.m. today, with those who had already logged in complaining that they couldn't access their funds and personal information on the site. 

Chase Bank released a statement an hour later that said: 'We're working to restore all services to chase.com and the Chase Mobile app right now. Thanks for your patience.'

One person complained on Downdetector that the outage isn't allowing them to pay their auto loan and others said customer service wasn't helpful and pretended like nothing was wrong.

The complaints have come in from around the country with people from California, Florida and New Jersey posting that they still couldn't log into their accounts at 4 p.m. EST.

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2024-04-24T20:52:37Z dg43tfdfdgfd